Shipping policy
Shipping Information
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
Delivery times may vary depending on your location:
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UK Standard Delivery: 2–4 business days
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UK Express Delivery: 1–2 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery method.
Example:
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Standard UK Delivery: £4.99
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Express UK Delivery: £6.99
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Free shipping on orders over £50
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
International Shipping
We currently don't ship outside the UK
Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:
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High demand
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Weather conditions
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Courier service issues
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping, please contact us at:
Email: claire@thefoundryworks.co.uk