Shipping policy

Shipping Information

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

Delivery times may vary depending on your location:

  • UK Standard Delivery: 2–4 business days

  • UK Express Delivery: 1–2 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Example:

  • Standard UK Delivery: £4.99

  • Express UK Delivery: £6.99

  • Free shipping on orders over £50

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

International Shipping

We currently don't ship outside the UK

Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • High demand

  • Weather conditions

  • Courier service issues

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about shipping, please contact us at:

Email: claire@thefoundryworks.co.uk